General support
Security reports
Abuse & reports
Send us a message
The form below goes straight to our inbox
Fill out the form and we will get back to you from support@lammah.click within two business days. The more detail you provide, the faster we can help — include your username if your question is about an account, the URL of the affected page if you are reporting a bug, and the time the issue occurred.
Response time
We aim to reply to every legitimate message within two business days. Security reports get a faster turnaround — we acknowledge them within forty-eight hours, even on weekends.
During major incidents or new launches, response times may slip. We post updates on the platform status when that happens.
Important email addresses
Make sure these addresses reach you, not your spam folder:
- support@lammah.clickGeneral support, replies to contact form, manual inquiries.
- noreply@lammah.clickAccount verification codes, OTP delivery, identity confirmation. Used during registration and email re-verification.
- noreply@lammah.clickAutomated notifications: password resets, security alerts, transactional receipts. Do not reply — this address is not monitored.
Before you write
A few things that help us help you faster:
- Include your Lammah username for account issues.
- Attach a screenshot if you are reporting a bug.
- Include the URL of any site you are reporting.
- Mention the time and timezone of the issue.
- For security reports, do not include passwords.
Operating hours
The platform runs twenty-four hours a day, seven days a week. Our support team is available Monday through Friday, with limited coverage on weekends for urgent security reports and abuse incidents only.
Before you write
Quick answers to common questions
I never received my verification code
Verification codes are sent from noreply@lammah.click. Check your spam folder, then add that address to your contacts and request a new code from the verification page. If you still do not receive it after ten minutes, write to support@lammah.click from the email you registered with — include your username and we will help you verify manually.
My account was suspended — what do I do?
You can appeal any suspension by writing to support@lammah.click. We review every appeal within seven business days, and we will explain our reasoning whether we uphold or overturn the suspension. If you believe the suspension was a mistake, the more context you provide, the faster we can resolve it.
Can I get a refund on Lammah Coins I purchased?
Lammah Coins are a virtual currency with no cash value, and they cannot be redeemed for cash. If coins you purchased were never credited to your account due to a platform error, write to us with the transaction reference and we will correct the balance. For the full picture, see our terms of use.
How do I report a site that violates your policy?
Use the contact form on this page with the category "Report abuse". Include the URL of the offending site and a short description of the violation. We investigate every report and act on confirmed violations, usually within twenty-four hours.